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Help desk content creator (Video/Text)

Aarhus, Østjylland

Indrykket
13-01-2022
Kontakt
Praktisk information
Oprettet
13-01-2022
Udløber
17-02-2022
Kviknummer
330980995
Jobtype
Studiejob
Arbejdsområde
Salg og marketing
Stillingsbetegnelse
Web Content Manager
Erfaringer - I højere grad
Content Management, Formidling, skriftlig
Sprog
Dansk Læse/ tale

Players 1st is a sports tech company working in the Customer Experience field. We provide the leading customer experience solution for golf clubs in the world and have now expanded to other sports. We have over 2500 sports clubs spread across 20 countries.

During 2021 we have been fortunate enough to grow and expand into a lot of new exciting markets and 2022 is looking even better! During this growth, we have noticed the need for improving our onboarding and support solutions for our customers. This is where you come in!

So what is the job?

  • Create initiatives that can improve our current support universe
  • Create short video guides on how to use Players 1st
  • Update and improve our existing help desk articles hosted by Intercom.
  • You will not be answering support requests
About you
  • Located near Aarhus, as sometimes it's great to meet up, however, you can work from home the majority of the time
  • You are self-driven and up for the challenge of owning our static support universe
  • If you have experience in video editing it's a plus.
  • If you have an interest in Golf that is always a plus, but in no way required!
  • You're well written and spoken in English, as that is what 99% of the content will be. Bonus points If you're also able to write/speak in one of the following languages: Danish, Swedish, Norwegian, Finnish, French, Spanish, Dutch or German.
The practical

Feel free to apply even if you don't fit our description 100%. You will be working closely with our product manager. The position is around 10-15 hours a week depending on workload and your schedule.

For more information or questions please contact us at mikkel.bertelsen@players1stgroup.com

Perks and benefits

This job comes with several perks and benefits
Work life balance
Carve out time for your kids, friends and personal cider projects.

Flexible working hours
Time is precious. Make it count. Morning person or night owl, this job is for you.

Remote work allowed
You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.

Free coffee / tea
Get your caffeine fix to get you started and keep you going.

Skill development
We want to take you from good to great.

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Praktisk information
Oprettet
13-01-2022
Udløber
17-02-2022
Kviknummer
330980995
Jobtype
Studiejob
Arbejdsområde
Salg og marketing
Stillingsbetegnelse
Web Content Manager
Erfaringer - I højere grad
Content Management, Formidling, skriftlig
Sprog
Dansk Læse/ tale
Beliggenhed
Gem annonce