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Customer service associate

København, Storkøbenhavn

Indrykket
14-01-2022
Kontakt
Praktisk information
Oprettet
14-01-2022
Udløber
17-02-2022
Kviknummer
330982655
Jobtype
Fuldtid
Arbejdsområde
Salg og marketing
Stillingsbetegnelse
Kundekonsulent
Sprog
Dansk Læse/ tale

We are hiring an customer success employee for our growing E-commerce business.

Do you like to help people in desperate need of craft beer? Do you like to cater and please a strong community of quality minded craft beer lovers?

The Mikkeller webshop is a fast growing D2C webshop with one of the most developed assortments within beers and fine wines in the world. We ship to most of Europe and are expanding with a webshop branch locally in the UK soon.

Your tasks would include (but not be limited to)

  • Handling customer inquiries
  • Building strong FAQ's and SOP's for future use
  • Ad hoc webshop tasks
    • Creating products in our commerce system
    • Data alignment
    • Purchase orders and inbounding
We don't require previous experience but you must have following qualifications
  • Speak and write Danish and English on high level
  • Be structured, organized and logical thinking
  • Find joy in helping people
  • Experience in e-commerce (we use Shopify with Gorgias) is a big plus
  • A little bit of knowledge within craft beer is a plus, but not a must
  • Intermediate Danish is a big plus. At least Abilify to read and understand danish
You will be working in a dynamic and multi cultural work environment.

Do you see yourself as a fit? Let us know!

Perks and benefits

This job comes with several perks and benefits
Pension plan
We take care of you, even when you are old and wrinkly.

Social gatherings
Social gatherings and games; hang out with your colleagues.

Free office snacks
Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free coffee / tea
Get your caffeine fix to get you started and keep you going.

Flexible working hours
Time is precious. Make it count. Morning person or night owl, this job is for you.

Near public transit
Easy access and treehugger friendly workplace.

See all 12 benefits

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Praktisk information
Oprettet
14-01-2022
Udløber
17-02-2022
Kviknummer
330982655
Jobtype
Fuldtid
Arbejdsområde
Salg og marketing
Stillingsbetegnelse
Kundekonsulent
Sprog
Dansk Læse/ tale
Beliggenhed
Gem annonce